Privacy Policy
Northside Motorcycles – Privacy Policy
Last updated: August 2024
Northside Motorcycles (“we”, “us”, “our”) is committed to protecting your privacy and the personal information you provide to us. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, store and disclose your personal information.
1. What Personal Information We Collect
We may collect the following information when you contact us, submit an enquiry or use our online forms:
General Enquiries
Name
Email address
Phone number
Suburb or postcode
Department selected (e.g. Sales, Service, Parts)
Message or enquiry details
Sell Your Bike Form
Name and contact details
Suburb or postcode
Motorcycle make, model and year
Odometer reading (km)
Registration number
VIN (Vehicle Identification Number)
Service history and condition details
Uploaded photos of the motorcycle
Any additional information you choose to provide
2. Why We Collect Personal Information
We collect this information for the following purposes:
To respond to your enquiries
To assess whether we are interested in purchasing your motorcycle
To contact you and arrange an inspection or discuss your enquiry
To keep internal records of customer contacts and enquiries
To improve our services
We will not use your personal information for any other purpose unless you have given your consent or we are required to do so by law.
3. How We Store and Protect Your Information
All personal information we collect is stored securely on password-protected systems and is only accessible by authorised Northside Motorcycles staff.
We take reasonable steps to protect your information from misuse, loss, unauthorised access or disclosure.
4. Disclosure of Personal Information
We do not sell, rent or trade your personal information.
We may disclose your information to members of our sales, service or valuation team only for the purpose of responding to your enquiry or assessing your vehicle.
We will not disclose your information to any third party unless required by law or you have provided consent.
5. Access to and Correction of Personal Information
You may request access to, or correction of, the personal information we hold about you at any time.
Please contact us using the details below and we will respond within a reasonable period.
6. Marketing Communications
We will not send you marketing communications unless you have specifically opted in to receive them.
If at any time you no longer wish to receive marketing material from us, you can contact us and request to be removed from our mailing list.
7. Website and Cookies
Our website may use “cookies” to improve your browsing experience. Cookies do not identify you personally, but they may identify your browser.
You can disable cookies through your browser settings if you prefer.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
9. Contact Us
If you have any questions about this Privacy Policy, or would like to request access to or correction of your information, please contact us:
Northside Motorcycles
335 Pacific Highway, Artarmon NSW 2064
Phone: (02) 9439 3549
Email: service@northsidemotorcycles.com.au